3Stage 3 of 5 · Engage
Every customer gets a fast, human reply. Day or night.
Customers message the business that answers first. Axierra replies in seconds on Instagram, WhatsApp and Facebook, in English or Pidgin, from your real products and prices, and sounds like a person, not a bot.
Comments on your post
ada_styles How much is this?
zuribags Sent you a DM 📩
Private message sent: "Hi Ada! The tote is ₦12,500…"
promo_king_99 Earn $500 daily from home! http://bit.ly/x
Hidden as spam
kemi.o Got mine today, so happy @zuribags ❤️
zuribags Thank you Kemi! 🙏
Engage
Every comment and message answered in seconds.
Fast, friendly and always within the limits you set.
Replies that sound like you
It waits until the customer has finished typing, then answers in short, natural messages. English, Pidgin, or a mix, matching the customer.
Answers from your real catalogue
Price, sizes, colours, stock, delivery and your policies. It never makes up a price. If it does not know, it says it will check and brings you in.
Comments become customers
When someone comments "How much is this?" Axierra replies publicly and sends them a private message to continue. Spam is hidden. People who mention you are thanked.
Bookings and appointments
Salons, inspections, test drives, consultations. It checks your Google Calendar and books the slot.
Leads organised for you
Every conversation is tagged new, enquiring, paying or needing attention, so you always know who to call.
Questions
About engage
Will customers know it is AI?
It is written to sound natural and warm. If a customer sincerely asks, it says it is the business's virtual assistant and offers to bring in a person.
What if it makes a mistake?
You can run it in approval mode, take over any chat with one tap, and see everything it has sent. It also hands over automatically for complaints, refunds and anything it is unsure about.
Your next customer is messaging right now.
Axierra runs all five stages. Start your 14-day free trial.
Cancel anytime.